Need help? We’ve compiled frequently asked questions for you.
Frequently Asked Questions
Yes. If you registered for electronic warranty upon purchase, Arrow’s system retains your information and you will still be supported.
Yes. You can contact our hotline or visit any of our showrooms for consultation and to order genuine spare parts.
Yes. For orders purchased directly from Arrow Vietnam, we offer on-site installation in major cities (Ho Chi Minh City, Hanoi, Da Nang, etc.). Other areas will receive remote technical support.
Yes. All Arrow products distributed by Arrow Vietnam come with anti-counterfeit seals, electronic warranty, and complete CO/CQ documents.
